Om Vivax
VIVAX characteristics we are proud of
Service support
VIVAX service support is recognized among customers as one of the best after-sales support on the market.
Inquiries are answered quickly, and a whole team of people in authorized service centers in the entire region solves all problems in the shortest possible time.
Our partners
Our strength lies in our sales partners.
Vivax provides its partners more than 300 consumer electronics devices in 5 main categories: air conditioners, televisions, white goods, small household appliances and smart devices.
We currently cooperate with more than 3,000 partners, and our network is constantly growing.
Quality
The VIVAX product development strategy is based on the use of proven and high-quality technological solutions with the application of multiple, strict quality controls throughout the entire production process.
The finished products are finally tested according to the latest quality testing methods for durability in extreme conditions so that all VIVAX devices meet the requirements prescribed by European certificates.
Sustainability and nature
In addition to creating devices from the consumer electronics category, we are also dedicated to protecting nature and preserving the environment. We are aware that every product we create has an impact on the environment, so we have taken responsibility to make that impact as small as possible. We work intensively to create products that aim to reduce energy consumption and that can be recycled at the end of their life.
We try to reduce the consumption of water and energy in the production process, and minimize emissions of harmful substances. We also support fair working conditions for all workers in our supply chain, because we believe that sustainability is more than just a concern for the environment – it’s also a concern for people.
Guarantee
At Vivax, we believe in the quality of our products, and your satisfaction is our priority.
That’s why every Vivax device comes with our promise – a guarantee that covers you and provides security in any situation, whether it’s an accidental defect in the material or manufacturing of our devices.
This means that if your Vivax device breaks down or malfunctions due to a defect in material or manufacturing within a certain period of time, we will cover the cost of repairing or replacing the device.
If you notice any defect or failure on your Vivax device, simply contact us via our customer service.
Price
Our wide range of products provides a choice that meets all tastes and requirements, regardless of whether you are looking for high-quality televisions, household appliances and air conditioners or perhaps devices intended for a wide consumer base.
Regardless of the product chosen, Vivax always strives to provide the best quality-price ratio, offering outstanding value for your money.
Additionally, in cooperation with our partners, we regularly offer special promotions and discounts to provide our customers with the best offers.
